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N.A., a customer at a local big-box store, pulled a bag from a bag dispenser to fill with a dozen bagels. Instead of releasing one bag, the entire bag dispenser, a solid galvanized steel mechanism which was not secured to the table on which it sat, toppled onto N.A., crushing her thumb. The broken bone in the knuckle required a surgical repair, which subsequently became infected, and a complicated course of antibiotic therapy followed. N.A. developed a rare, but well-known side effect from the medications, and suffered a permanent balance impairment as a result. Chalat Hatten Koupal & Banker PC successfully held the retailer responsible for all of the consequences of its failure to secure the bag dispenser, and secured a $250,000.00 settlement for our client.