Russell was very supportive during the entire process. He did a great job of telling me what to expect from the very beginning and the information he provided did align with the outcome of the case. His firm has a great reputation and that carries weight when dealing with a possible settlement and insurance companies. The settlement I received was well worth the small amount of time I spent coordinating information with Russell. I was very pleased with the outcome and would gladly recommend Russell and his firm to others involved in ski injury cases.